FAQs

What’s included in home organization?

Our organization process is completed in three core phases:

Phase I: Purge, Sort,Categorize
Phase II: Design and Product Sourcing 
Phase III: Install. 

We also offer add-on services that we will discuss during the intake process.

Do you purchase products for me? How much is it?

Absolutely! We take care of all of the product sourcing and shopping.  While we can’t get an exact estimate on product costs until we have completed Phase I of the project, products typically average an additional 25-35% of the project total.

What do your services cost?

Clients are charged based on scope of the project. We create a custom quote based on your space and your needs.  This quote covers the project scope outlined in your proposal. If the scope of the project changes, we will create a new quote based on your needs.

Do you guys do packing for moves too?

We leave the packing to the professionals! Our team can be on-site during the packing process to ensure a smooth process, label items according to room, and take inventory as boxes are packed. 

We have a list of preferred moving companies that we are happy to recommend.

Is my job’s estimate price final once I sign my contract?

The total charge may be updated based on adjustments to hours, supplies required, or products purchased. If there are any changes, you will be emailed an updated invoice prior to your credit card being charged. Also, for California residents, local sales tax will be added to your purchase, if applicable. Deposits are non-refundable.

When and how do I pay for the services and products?

A 50% deposit for services and products is required in order to secure your dates on the calendar. 

Your final invoice will reflect the remaining 50% from the initial proposal + products and any additional services.

We accept all major credit cards, PayPal, cash/check or Venmo.

What if I’m too busy to meet and handle the details?

No problem! We handle all of the details for you.  The only part that we need you there for is the purging during Phase I. After we know what stays and what goes, we take it from there.

What if we haven’t purged and move-in day is approaching?

No problem! We believe purging is an important and necessary part of the process, but we can guide you through that process during the unpacking and move in phase.  

Where do the materials for my job come from?

We use products from a variety of different sources.  At RiOrganize, we work directly with several product brands to bring products directly to you from our warehouse.

Do I need to be there while you’re unpacking or organizing?

No way! Take a spa day! Once the purging process is complete our team can take it from there. 

How do I maintain my organization after you’re gone?

Our goal is always to create a space that is functional and easy to maintain. Our team will walk you through your space once it is complete and show you the systems we have created and the best ways to maintain them.

We also offer customized maintenance packages (quarterly, semi-annually, annually) to keep your spaces looking picture perfect year round.